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Privacy Policy

Last updated: March 2026

1. Introduction

Bosch is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you submit inquiry forms or request quotations
  • Technical Information: IP address, browser type, operating system, and device information collected automatically when you visit our website
  • Usage Information: Pages visited, time spent on pages, click patterns, and referring websites
  • Communication Data: Records of correspondence when you contact our sales or support teams

3. How We Use Your Information

We use your personal information for the following purposes:

  • Responding to product inquiries and providing quotations
  • Delivering technical support and after-sales service
  • Improving our website functionality and user experience
  • Sending relevant product updates and industry information (with your consent)
  • Complying with legal obligations and enforcing our terms of service

4. Data Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Authorized distributors and service partners in your region to fulfill your inquiry
  • Technology service providers who assist in operating our website and CRM systems
  • Legal authorities when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for 3 years after the last interaction.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access your personal information
  • Right to rectify inaccurate data
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Essential cookies are required for website functionality. Analytics cookies help us understand how visitors use our website. You can manage cookie preferences through your browser settings.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

11. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at our contact page.

Bosch delivers intelligent heat pump systems with IoT-enabled monitoring and low-GWP refrigerant technology for commercial and industrial applications worldwide.

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